Shipping policy
📦 Shipping Policy
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order has been processed, you will receive a confirmation email with shipping details.
Shipping Time & Delivery
Delivery times vary depending on your location:
- Domestic Shipping: 3–7 business days
- International Shipping: 7–21 business days
Please note that delivery times are estimates and may vary due to external factors such as customs clearance, holidays, or courier delays.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order size.
- Free shipping may be available on selected promotions or minimum order values
- International shipping charges may vary depending on destination and carrier
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
You can use this tracking number to monitor your shipment in real-time.
International Shipping & Customs
We ship worldwide.
Please note:
- International orders may be subject to customs duties, taxes, or import fees
- These charges are the responsibility of the customer
- Customs processing may cause additional delivery delays
Shipping Delays
While we strive to deliver your order on time, delays may occur due to:
- High order volume
- Weather conditions
- Customs processing
- Courier service disruptions
We are not responsible for delays caused by third-party shipping carriers.
Incorrect Address Disclaimer
Please ensure all shipping information is correct at checkout.
If an incorrect or incomplete address is provided, it may result in:
- Delivery delays
- Additional shipping charges
- Failed delivery
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately.
We will assist you in resolving the issue with the shipping carrier.